Terms of service

Welcome to jacksonbirch.com. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully, as they establish the rules and expectations for shopping with Jackson Birch.

1. General Overview

These Terms apply to all visitors, customers, and users of jacksonbirch.com.
By placing an order, you confirm that:

  • You are at least 18 years old, or using the website under the supervision of an adult.

  • You agree to provide accurate and complete information at checkout.

  • You will comply with all applicable laws when using our services.

We reserve the right to update these Terms at any time. Any changes will be posted on this page with a revised Effective Date.

2. Products & Availability

All products listed on jacksonbirch.com are subject to availability.
We may:

  • Change product descriptions

  • Adjust pricing

  • Discontinue items

  • Limit quantities

We strive to display product colors and details accurately, but we cannot guarantee perfect accuracy due to device differences.

3. Order Process

When you place an order, you will receive an order confirmation email. This confirms that your order was received, but it does not guarantee acceptance.

An order may be canceled or refused if:

  • The product becomes unavailable

  • There is a pricing or listing error

  • Fraud or unauthorized activity is suspected

If we cannot fulfill your order, you will be refunded promptly.

4. Pricing & Payment

All prices are listed in U.S. dollars.
We accept payment through secure third-party payment processors. By completing a purchase, you authorize your payment method to be charged for:

  • The total order amount

  • Applicable taxes

  • Shipping costs

Jackson Birch does not store full payment details on its servers.

5. Shipping & Delivery

Our shipping procedures, delivery times, and related costs are described in our Shipping Policy.

Once an order has been shipped, we cannot modify the shipping address. Delivery times are estimates and may vary due to carrier delays or unforeseen events.

All orders are shipped within the United States only.

6. Returns, Exchanges & Refunds

Our return and refund procedures are outlined in our Return & Refund Policy, which is considered part of these Terms.

Please review that policy for full information on:

  • Return eligibility

  • Timeframes

  • Who pays for return shipping

  • Refund processing times

By making a purchase, you acknowledge and accept the terms specified in the Return & Refund Policy.

7. Prohibited Activities

You agree not to engage in any actions that could harm Jackson Birch or other users, including:

  • Using the site for fraudulent or unlawful purposes

  • Attempting to bypass website security

  • Modifying or copying the site’s content without permission

  • Interfering with the site’s functionality or servers

  • Providing false information at checkout or during communication

Violations may result in cancellation of orders, refusal of service, or legal action if necessary.

8. Intellectual Property

All content on jacksonbirch.com—including text, photos, graphics, logos, product descriptions, and site layout—is owned by Jackson Birch or its content providers.

You may not:

  • Reproduce

  • Distribute

  • Commercially exploit

  • Modify

any part of the site without written permission.

9. Third-Party Services

Our website may use or link to third-party tools and services. These parties have their own terms and privacy practices, which we encourage you to review.
We are not responsible for the content or behavior of external websites.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Jackson Birch is not liable for indirect, accidental, or consequential damages arising from use of our site or products.

  • Our liability for any claim related to a purchase is limited to the total amount paid for that order.

This limitation applies even if we were advised of the possibility of such damages.

11. Indemnification

By using our website, you agree to indemnify and hold Jackson Birch harmless from any claims, damages, losses, or liabilities resulting from:

  • Your use of our site

  • Your violation of these Terms

  • Your infringement of any rights of another person or entity

12. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.

Any disputes must be resolved in state or federal courts located in Illinois.

13. Contact Information

For questions about these Terms, your order, or our policies, contact us:

Store Name: Jackson Birch
Website: jacksonbirch.com
Business Address: 502 Wilshire Drive Washington, IL 61571
Support Email: sales@jacksonbirch.com